LENOVO Y410 screen can sometimes be more difficult to troubleshoot than desktop screens as laptop screens are more subject to physical problems than desktop screens. Because of the portable nature of a laptop, the odds are increased that the screen will get bumped or the computer dropped, even in an office environment. If your screen is distorted or displaying strange colors, you could be dealing with physical damage.
Universal Error
First, you need to determine whether or not the issue with distortion or strange colors on your laptop is specific to the operating system of if the problem exists in every mode on the computer. Power the laptop down and wait a few seconds before turning it on. As soon as you press the power button, look for a message saying “Press X to enter system setup,” where “X” is a key specific to your computer. Tap the corresponding button to enter the system setup program and look for the same issues here; if the picture is still distorted and green, you probably have a hardware problem. If the picture looks fine here, the issue is with Windows.
Windows Resolution Settings
If the error with your screen is specific to Windows, the issue might be a video driver or a Windows setting; when Windows loads, it loads specific software that controls the video output on your laptop, and if this software is corrupted or if its settings have changed, the picture may display strangely. Right-click anywhere in the Desktop and choose “Display” to access video settings. Click “Adjust resolution” and then choose the setting that says “Recommended” beside it, which will choose the best setting for your particular display and should correct distortion. Click “Apply” to save these settings.
Driver Issues
In addition to controlling the resolution of the video output, your video driver controls colors on your laptop screen. If the driver is corrupt or if Windows can’t find the correct driver -- which may happen after a software update -- then the picture will appear in a reduced color mode. Click in the top-right corner of Windows and then choose “Control Panel.” Select “Hardware and Sound” and then choose “Device Manager” to launch Device Manager. Right-click on “Display” and then choose “Properties,” then click on the “Driver” tab and choose “Update driver” to have Windows search for a new driver for your video card.
Physical Issues
Ultimately, you may have to determine whether or not the discoloration and distortion is an issue with your LENOVO Y410 screen or if the problem is specific to your computer’s video card. You can use any of the external monitors in your office to test your laptop. Connect the monitor to the monitor port on the laptop while the computer is on. Press the “Function” key along the top row of your keyboard to toggle an external display; this key is different on each manufacture’s laptop. If the external display has the same problems, your computer’s video card or software is the problem. If the external display doesn’t have the same problem, the issue is with your laptop’s display, which may need to be replaced.
Universal Error
First, you need to determine whether or not the issue with distortion or strange colors on your laptop is specific to the operating system of if the problem exists in every mode on the computer. Power the laptop down and wait a few seconds before turning it on. As soon as you press the power button, look for a message saying “Press X to enter system setup,” where “X” is a key specific to your computer. Tap the corresponding button to enter the system setup program and look for the same issues here; if the picture is still distorted and green, you probably have a hardware problem. If the picture looks fine here, the issue is with Windows.
Windows Resolution Settings
If the error with your screen is specific to Windows, the issue might be a video driver or a Windows setting; when Windows loads, it loads specific software that controls the video output on your laptop, and if this software is corrupted or if its settings have changed, the picture may display strangely. Right-click anywhere in the Desktop and choose “Display” to access video settings. Click “Adjust resolution” and then choose the setting that says “Recommended” beside it, which will choose the best setting for your particular display and should correct distortion. Click “Apply” to save these settings.
Driver Issues
In addition to controlling the resolution of the video output, your video driver controls colors on your laptop screen. If the driver is corrupt or if Windows can’t find the correct driver -- which may happen after a software update -- then the picture will appear in a reduced color mode. Click in the top-right corner of Windows and then choose “Control Panel.” Select “Hardware and Sound” and then choose “Device Manager” to launch Device Manager. Right-click on “Display” and then choose “Properties,” then click on the “Driver” tab and choose “Update driver” to have Windows search for a new driver for your video card.
Physical Issues
Ultimately, you may have to determine whether or not the discoloration and distortion is an issue with your LENOVO Y410 screen or if the problem is specific to your computer’s video card. You can use any of the external monitors in your office to test your laptop. Connect the monitor to the monitor port on the laptop while the computer is on. Press the “Function” key along the top row of your keyboard to toggle an external display; this key is different on each manufacture’s laptop. If the external display has the same problems, your computer’s video card or software is the problem. If the external display doesn’t have the same problem, the issue is with your laptop’s display, which may need to be replaced.
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